Tell us a little bit about yourself. How did you get into writing?
I am a corporate trainer and subject matter expert and so research and writing, creating lesson plans and giving written opinion in magazines etc is a big part of what I do every day. It just turned into books…I never really planned to write a book and now I am on book 16.
What inspired you to write your book?
I really believe in the topic. Civility is who/what I strive to be every day all day and I am passionate about the positive outcomes and so the writing comes easily to me.
What theme or message do you hope readers will take away from your book?
The key message is that when we change how we look at things, the things we look at change…(I think that was Wayne Dyer original quote) – and so we need to change how we see people, how we value human interactions, how we treat ourselves and each other. Civility is its own reward.
What drew you into this particular genre?
I have had very hard jobs in various sectors, retail, hospitality, communications etc and it was upsetting to me that everyone talked about how terribly we treat each other but no one was able to provide good solid structured strategies and techniques for doing better.
What was the process like when compiling research and organizing the information you wanted to include in your book?
Honestly I feel compelled to write on this topic. It seems like articles and sources and ideas just land in my lap. I think the universe is guiding me- most often I don’t know what I will write or say when I sit down.
What social media site has been the most helpful in developing your readership?
I would say linkedin. LinkedIn is full of professionals and people who like to think, they ask questions, and they are change ready. Being better humans is about being change ready.
What advice would you give to aspiring or just starting authors out there?
Just do it, don’t over think it. Let yourself enjoy the process. Don’t plan to publish. Don’t write for anyone but yourself in the beginning. Just pour your heart out onto the page. Come back and judge the content and decide what to do with it later.
What does the future hold in store for you? Any new books/projects on the horizon?
just published Manufacturing Civility with Christian Masotti. We have another book, Lean on Civility coming out in end of Nov. And my 16 book, Civility Works is out Jan.
About the Author
Lew believes that Civility is its own reward . She suggests that In choosing civility, people find their best self, and in doing so, they experience the grace, courage, generosity, humanity and the humility that civility engenders. For 17 years Lew Bayer has been internationally recognized as North America s leading expert on Civility at WorkTM with focus on social intelligence and culturally-competent communication. She is CEO of multinational civility training group Civility Experts Worldwide, President of the International Civility Trainers Consortium, Executive Director of The Center for Cultural Competence, and Founder of the In Good Company Etiquette Academy Franchise Group. With the release of her new book slated for late 2015, Lew will be a 9-time published author. She is on the board for the National Civility Center, a proud Mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, a national magazine columnist, and a frequent expert commentary contributor to over 60 online, print, and television publications. Lew is a distance faculty member at Georgetown University Center for Cultural Competence, has trained for the American Management Center in New York and is a long-term facilitator at the Canadian Management Center in Toronto Canada. Lew is a Master trainer for the Canadian School of Service, and a certified Culture Coach who also holds credentials in Intercultural Communications, Essential Skills, and Occupational Language Assessment. Lew is a 6-time nominee for the RBC Canadian Woman Entrepreneur of the year. She was previously awarded Manitoba Woman Entrepreneur in International Business and she was the first Canadian to receive the prestigious AICI International Civility Star Award.